Welcome to Southside Academy. By using our website, purchasing from our online store or submitting information through the site, you agree to the terms and privacy practices outlined below.

Using our website
You may use our website for personal and lawful purposes only. You may not interfere with the operation or security of the site, upload malicious code, collect information without permission, or use our content or services in a way that infringes on the rights of Southside Academy or others.

We reserve the right to refuse service or restrict access where we reasonably believe the website or our services are being misused.

Products, pricing & availability
We do our best to make sure product descriptions, pricing, images and availability are accurate. Occasionally, errors happen.

Prices, products and availability may change without notice. We reserve the right to correct errors, update information, limit quantities or cancel an order where information has been displayed incorrectly.

Product colours and details may vary slightly from what you see on screen.

Orders & payment
When placing an order, you are responsible for providing accurate contact, billing and delivery information.

We reserve the right to refuse or cancel an order if we reasonably believe it is fraudulent, suspicious or has been placed in error.

Payments are processed securely through third-party payment providers. Southside Academy does not store your full credit or debit card details.

Delivery, collection, returns and exchanges are handled according to the relevant policies available on our website.

Your personal information
When you browse our website, place an order, submit a form or contact us, we may collect information such as your name, email address, phone number, billing and delivery address, IP address, browser information and details about how you interact with our website.

We use this information to process and deliver orders, manage collections, communicate with you, provide customer support, improve our website and services, prevent fraud and, where you have agreed to it, send you relevant news, updates or marketing.

Cookies & website data
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site and improve your experience.

Some information may be collected automatically by our website platform and other services we use to operate and understand the site.

Sharing your information
We only share personal information where reasonably necessary to operate Southside Academy and provide our services. This may include trusted providers responsible for our website, payments, delivery, analytics, communications and other essential business functions.

We may also disclose information where required by law or where necessary to protect our legal rights.

We do not sell your personal information.

Marketing
If you choose to receive marketing from Southside Academy, we may contact you about academy news, events, products, programmes and other relevant updates.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us directly.

Third-party services & links
Our website may use or link to services operated by third parties. These services have their own terms and privacy practices, and your use of those services may be subject to their policies.

Southside Academy is not responsible for the content, security or privacy practices of third-party websites.

Your rights
You may request access to, correction of or deletion of personal information we hold about you, subject to any information we are legally required to retain.

You may also object to certain uses of your information or withdraw consent where our processing is based on your consent.

Data security & retention
We take reasonable steps to protect the personal information we hold against loss, misuse, unauthorised access or disclosure.

We keep personal and order information only for as long as reasonably necessary to provide our services, meet our legal and accounting obligations, resolve disputes and maintain appropriate business records.

Intellectual property
Unless otherwise stated, all content on this website — including the Southside Academy name and branding, photography, graphics, copy, designs and other material — belongs to Southside Academy or is used with permission.

You may not reproduce, distribute, modify or commercially use our content without prior written permission.

Liability
We aim to keep our website accurate, secure and available, but we cannot guarantee that access will always be uninterrupted or error-free.

To the extent permitted by South African law, Southside Academy will not be responsible for indirect or consequential losses arising from your use of the website, online store or third-party services linked through it.

Nothing in these terms limits any rights or remedies available to you under applicable South African consumer or privacy legislation.

Changes to these terms
We may update these terms and privacy practices from time to time to reflect changes to our website, services or legal obligations.

The latest version published on our website will apply from the date it is posted.

Contact
If you have any questions about these terms, your personal information or how we use it, please get in touch with Southside Academy through our contact page.