We aim to pack all orders and get them on their way within 1 business day.
During busy periods and new drops, please allow a little extra time for processing.
Free express delivery on orders over R1,000.
Express delivery usually takes up to 3 business days once your order is dispatched.
Once it’s on the way, we can’t cancel it or make changes. Please double-check your delivery details before checking out.
We can’t take responsibility for return parcels that are lost in transit.
Choose local pickup at checkout and collect your order directly from Southside in Claremont.
We’ll let you know as soon as your order is ready to collect.
Collection hours:
Monday — 6–7am / 12–4:30pm / 6–7pm
Tuesday — 10:30am–1pm / 5–7pm
Wednesday — 6–7am / 12–4:30pm / 6–7pm
Thursday — 10:30am–1pm / 6–7pm
Friday — 12–1pm / 5–7pm
Saturday — 8:30–10:30am
Sunday — Closed