We want you to be happy with your order. If something isn’t quite right, here’s how we handle it.

Exchanges & store credit
We offer exchanges or store credit on unworn, unused items returned in their original condition within 14 days of delivery or purchase.

This includes incorrect sizing or fit, a change of mind, or an unwanted gift.

We don’t offer refunds for change-of-mind returns. Sale items are final and cannot be returned or exchanged.

Damaged or faulty items
If something arrives damaged or faulty, get in touch with us within 3 days of receiving your order. Please include your order number and a few clear photos showing the issue.

Once we’ve assessed the item, we’ll arrange a replacement where available, issue store credit, or provide a refund if it's confirmed to be faulty.

Returning your order
Return shipping is at your own cost unless the item is faulty or we’ve sent you the wrong product. We recommend using a tracked courier service, as we can’t take responsibility for returns lost in transit.